Users may be unable to access multiple Microsoft 365 services

Current status: We’ve identified that a wide-area networking (WAN) routing change caused impact to the service. We’ve rolled back the change and monitoring the service as it recovers. Some of the customers who had previously reported impact are also reporting recovery.

Users confirm that the service is available again. An official confirmation from Microsoft is still pending. We continue to monitor the situation

Users confirm that the service is available again. An official confirmation from Microsoft is still pending. We continue to monitor the situation

User Impact: Users may be unable to access multiple Microsoft 365 services.

More info: We’ve received reports that the following services are impacted:

-Microsoft Teams

-Exchange Online

-Outlook

-SharePoint Online

-OneDrive for Business

-Microsoft Graph

Current status: We’ve identified a potential networking issue and are reviewing telemetry to determine the next troubleshooting steps.

Scope of impact: Any user serviced by the affected infrastructure may be unable to access multiple Microsoft 365 services.

Next update by: Wednesday, January 25, 2023, at 9:00 AM UTC

Title: Users may be unable to access multiple Microsoft 365 services

User Impact: Users may be unable to access multiple Microsoft 365 services.

Current status: We’re investigating a potential issue and checking for impact to your organization. We’ll provide an update within 30 minutes.